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L.A.FANS Data Support

L.A.FANS provides support to users of the data through extensive documentation, answers to frequently asked questions, and e-mail.

Data users should also register their e-mail addresses with L.A.FANS to receive data updates and other relevant information about L.A.FANS. Previous data updates are available here: http://www.lasurvey.rand.org/documentation/updates.html.

L.A.FANS Documentation

Users are strongly encouraged to carefully read the L.A.FANS documentation before using the data and as the first resource to turn to when any questions about the data arise. Many queries can be answered by reading the detailed documentation we have prepared. Users should check both the questionnaires, which provide a detailed view of skip patterns and actual question wording, as well as the codebook. Detailed information provided about the questionnaires will help users understand the intent of and respondents for a given question or set of questions. The individual file variable codebooks provide information about coding and structure of the variables but do not include details about the questionnaire structure.

Frequently Asked Questions (FAQs)

After reviewing the L.A.FANS documentation, users with data questions should check the answers to frequently asked questions (FAQs) about the L.A.FANS data.

The L.A.FANS Data FAQs lists common questions and answers to these questions. There is a good chance that a user's question has previously been posed to L.A.FANS and, if so, the FAQ will include a detailed answer.

E-Mail Support

If after reading the L.A.FANS documentation and reviewing the FAQs a user still has a question about the data that has not been addressed, users may contact the L.A.FANS project team through our .

Appropriate questions include those about the content of the L.A.FANS data and the structure of the multiple data files.

L.A.FANS is not able to provide assistance with programming, data analysis, or statistical methods beyond providing general guidance about manipulating L.A.FANS data files. Data users will instead need to contact computer support personnel at their institutions for help with these other types of questions.